Qualcomm Atheros QCA9377 WIRELESS NETWORKL ADAPTOR is experiencing driver - or harware - related pro

harryC
harryC Member Posts: 1 New User
edited November 2023 in 2020 Archives
Qualcomm Atheros QCA9377 WIRELESS NETWORK ADAPTOR is experiencing driver - or harware - related problems - it tells me what is wrong but how do i fix this?

i have aspire spin111-31

Best Answers

  • billsey
    billsey ACE Posts: 31,663 Trailblazer
    Answer ✓
    First step is to go into Device Manager and remove that device, then reboot. That will force a reinstall of the drivers and should fix it if their settings are corrupt. If that doesn't work then download the drivers from Acer, remove the device again, but this time remove the files as well. When it's gone install the Acer drivers and reboot. That not only resets the settings but replaces the driver files. Let us know which works or if neither one does.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,695 Trailblazer
    Answer ✓
    In addition to the suggestion of colleague Billsey, if it doesn't work, try installing this .inf file through the device manager: https://www.ath-drivers.eu/qualcomm-atheros-download-drivers-nr-368-with-code-2553.html
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • billsey
    billsey ACE Posts: 31,663 Trailblazer
    Answer ✓
    First step is to go into Device Manager and remove that device, then reboot. That will force a reinstall of the drivers and should fix it if their settings are corrupt. If that doesn't work then download the drivers from Acer, remove the device again, but this time remove the files as well. When it's gone install the Acer drivers and reboot. That not only resets the settings but replaces the driver files. Let us know which works or if neither one does.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,695 Trailblazer
    Answer ✓
    In addition to the suggestion of colleague Billsey, if it doesn't work, try installing this .inf file through the device manager: https://www.ath-drivers.eu/qualcomm-atheros-download-drivers-nr-368-with-code-2553.html
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)