Slow wifi with a certain router?

mborji
mborji Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hello all,

I have an Aspire E 15 (E5-575G-562T). I've been using it to connect to many different routers and have never had any issues so far.

Since a month ago the house router has been changed, even though the provider is still the same and the router is pretty much the same thing provided by the same company (Verizon FioS).

I have very slow connection on this laptop to this specific router.

Other things to note:
my phone and another very old laptop both have reasonably high-speed connections to the said router, the old laptop is not even 802.11ac ...
my Acer laptop still connects to other routers with good connection, even my phone's usually-slow hotspot works faster than the house router...

Only issue seems to be this weird mismatch between this specific router and this laptop. What can I do to figure out what's wrong?

Answers

  • Can you inform the model of the router and have you tried to reset it?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • mborji
    mborji Member Posts: 2 New User
    Hi, sorry for late reply. Yes the router has been turned on/off. No effect on speed. Upload is ok. Download on this specific router and laptop is the only issue. Router is Verizon FiOS Actiontec MI424WR. Any help is appreciated.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)