XB271 HU OSD not working + stuck on burn in pattern.

BrahmA
BrahmA Member Posts: 2 New User
edited February 2024 in 2020 Archives
Hi guys,

I've had an XB271HU for just over a year now, no issues at all! Yesterday it suddenly started acting up and exhibited the following symptoms:
  1. The OSD doesn't work. The buttons to bring up the menu don't work. The only thing I can do is power on and power off.
  2. When I power on, it shows me the picture from the Displayport cable (only cable connected) but overlays the burn-in pattern screen, which I can't seem to get rid of!
I tried connecting the monitor to another computer, used another DP cable and the problem isn't going away. Please help. :(


Answers

  • BrahmA
    BrahmA Member Posts: 2 New User
    Seems a bit obvious, but completing a factory reset appears to have fixed the problem. Will post an update in a few hours if the problem re-appears. Sorry for the spam.