Warranty Repair

Options
Romka0647
Romka0647 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi friends! Please help me with advice. I'm from Russia. Last summer I bought an Acer Spin 3 SP314-51-58MV laptop on NewEGG. I am very pleased with the device, but unfortunately its case has broken (where there are loops). I would like to be repaired under warranty. But in Russia ACER refused to repair (due to a local guarantee of the USA) and offered me to PERSONALLY VISIT a service center in the USA. A personal visit to the USA is not available to me. I would like to mail the laptop to ACER USA. Please tell me, can this be done? Will the US ACER service center accept my laptop for repair and send it back to me afterwards?

Best Answer

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    Answer ✓
    Options
    @Romka0647

     Hi, sorry to hear it. Check the link below and contact the support. They can help you. 
       https://www.acer.com/ac/en/US/content/service-contact

            I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    Answer ✓
    Options
    @Romka0647

     Hi, sorry to hear it. Check the link below and contact the support. They can help you. 
       https://www.acer.com/ac/en/US/content/service-contact

            I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3