Certain Keys Stuck Nitro model N18C3

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potterdough
potterdough Member Posts: 2 New User
edited January 2021 in Nitro Gaming
Hello everyone! I wanted to ask y'all of you have any tips to get the keyboard working properly. 

I have very recently bought the Nitro model N18C3, N18C4 (according to the booklet) and straight out of the box found this issue. I managed to get into the bios with a few clicks from the menu (F2 won't work, F9 & 10 are fine) 

My biggest problematic keys are (a-c, v, #1 and #0, ctrl, backspace) don't know if this will help. 

None of the reviews on Best Buy mentioned this issue so of course I didn't get their warranty I only have the 1 year limited Acer warranty. 

I also don't know much about computers I've been trying to see what will work off previous posts. 

Any help/ advice on getting it working is appreciated. This was supposed to me my school laptop as well as gaming so I really need a functioning keyboard to type (my surface also has keyboard issues...)

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