HD User facing Camera is being on and off repeatedly in Acer Aspire A515-54G Laptop.

# My HD User Facing camera in Acer Aspire A515-54G Laptop is repeatedly being on and off during any video chat or video meeting. I've tested every possible video meeting service e.g. Google Meet, Skype, Microsoft Teams etc.. but every time camera blinks its eyes by being ON and OFF.

# Windows 10 is on auto update mode and it installs required update regularly. It's to notice that prior to this fortnight I've never used webcam with above mentioned services, so not sure It's an update generated issue.

# Camera driver is updated and functioning well. I am not able to know any issue from camera driver. If any updated driver is present, I don't have the idea to find.

Image: https://us.v-cdn.net/6029997/uploads/editor/mo/psvhvnkt69my.jpg

So..Please help to fix this on/off issue.

Accepted answers

thiago_cezare

I found the cause. I hope can help. The HD User Facing activate the camera periodically, always when sensing alteration in picture. This is not a problem. This is a feature is conected with the "camera tracking" (my window is in portugese, I am from Brazil) insde Waves NX, part of Waves Max audio. You can turn this of, and the camera activation goes away. But, you can have another program using this. So, the better the easy, turn the driver off at Device Manager.

Image: https://us.v-cdn.net/6029997/uploads/editor/mr/11j7wkskcug6.jpg

All comments

BelkinIV

I encountered the same problem on an Acer predator helios 300 laptop with an HD User Facing camera. The camera always turns on when playing videos in any app for about 5 seconds.

aphanic

Himaanshu said:

# My HD User Facing camera in Acer Aspire A515-54G Laptop is repeatedly being on and off during any video chat or video meeting.

I wonder, does it happen with the built-in Camera app as well? As far as I know there are no specific drivers for that camera model.

BelkinIV said:

I encountered the same problem on an Acer predator helios 300 laptop with an HD User Facing camera. The camera always turns on when playing videos in any app for about 5 seconds.

That sounds weird and it's certainly not the default behavior, is it possible you have something fishy installed?

Himaanshu

aphanic said:

Himaanshu said:

# My HD User Facing camera in Acer Aspire A515-54G Laptop is repeatedly being on and off during any video chat or video meeting.

I wonder, does it happen with the built-in Camera app as well? As far as I know there are no specific drivers for that camera model.

Really it makes me worry. How can I be find the updated driver. I am eagerly waiting a reply with any suggestion to fix it.

srivarma

I am using acer predator and has the same problem with the cam .I tried every possible way to find whats wrong with the the camera but unfortunately every time i ended up with no solution. Can anyone please help me to counter this problem

Himaanshu

srivarma said:

I am using acer predator and has the same problem with the cam .I tried every possible way to find whats wrong with the the camera but unfortunately every time i ended up with no solution. Can anyone please help me to counter this problem

No solutions are here to make us relaxed...What are you doing my Acer representatives!

aphanic

Himaanshu said:
What are you doing my Acer representatives!

They ain't around, this is a community of users not Acer employees (mainly, to be technically precise).

thiago_cezare

I found the cause. I hope can help. The HD User Facing activate the camera periodically, always when sensing alteration in picture. This is not a problem. This is a feature is conected with the "camera tracking" (my window is in portugese, I am from Brazil) insde Waves NX, part of Waves Max audio. You can turn this of, and the camera activation goes away. But, you can have another program using this. So, the better the easy, turn the driver off at Device Manager.

drcuk

https://community.acer.com/en/discussion/comment/991581#Comment_991581

this kind of worked for me. I couldn't find the software above but I tried holding my thumb over the camera before turning it on and it actually worked (this is after totally reinstalling windows which didn't work). I think it's in some kind of loop based around camera focus. it cured it for now and if it comes back I'll look at software like the one above to disable it

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