Acer Swift 3 SF-314-52 Black Screen on booting. External monitor works

wangxjj123
wangxjj123 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi All,
Hope everyone is safe and well.
My model: Swift 3 SF-314-52
This is my part time laptop for 4 years and works great until the the last month. After a complete shutdown the previous night, after powering, the screen is complete black, no backlit, no Logo nothing. The keyboards lights up. I tested with my TV with HDMI and its displaying fine.

Solution tried so far:
Reinstalled windows
Upgraded UHD 620 driver from Acer website and driver on Intel as well. (works briefly until I shutdown the laptop)
Reset the battery with pin on the back of laptop.

At this point, I think the problem is the lcd screen I assume. Can anyone shed some light or advice? Thank you very much.