Webcam not working.

pro5melb6
pro5melb6 Member Posts: 2 New User
edited March 2024 in 2020 Archives
I have a 10-year old Acer Extensa 5630Z laptop - OS Windows 10.  Webcam not working.  Would updating one of the following camera drivers solve problem and if so which one, please?
Date: 2008/12/02  Version: 6.960.06  Vendor: Bison  Size9.3 MB
            "                Version: 10.4.0..1319  Vendor: Logitech  Size:88.7 MB
            "                 Version:  1.0.0.4  Vendor:  Suyin  Size: 425 MB

I don't know what the brand of the current in-built camera is.
Thank you.

Janet

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,194 Trailblazer
    @pro5melb6
    Which error are you getting when you open the camera?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • pro5melb6
    pro5melb6 Member Posts: 2 New User
    First time user and not sure if this is the way to answer question above.  The error code is OxA00F4244 - No cameras are attached.
  • GAMING6698
    GAMING6698 ACE Posts: 8,194 Trailblazer
    @pro5melb6
    registry edit might be among the best fixes. Edit the registry as follows.
    1. First, open Run with the Windows key + R hotkey. Then users can open the Registry Editor by entering regedt in Run and clicking OK.
    2. Open this registry path in the Registry Editor:
      • <strong>HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media Foundation</strong>windows media foundation regedit error code 0xa00f4271
    3. Double-click Windows Media Foundation on the left of the Registry Editor.
    4. Right-click a space on the right of the Registry Editor’s window and select New > DWORD (32-bit) Value.
    5. Enter EnableFrameServerMode as the title for the new DWORD.enableframeservermode dword error code 0xa00f4271
    6. Then double-click EnableFrameServerMode to open the window in the shot directly below.value data error code 0xa00f4271
    7. Input 0 in the Data value text box, and click the OK button.
    8. Navigate to: HKEY_LOCAL_MACHINE > SOFTWARE > WOW6432Node > Microsoft > Windows Media Foundation > Platform.
      9. Repeat steps 4-6 if you own the 64-bit version of Windows.
      10. Restart your PC to update those changes
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566