Can anyone help with my rgb mousepad?

DredgeSundrManny Member Posts: 3 New User
i purchased the rgb predator mousepad but the quartermaster software isnt reading it. so i cant change the color, does anyone have a solution to this? greatly appreciate it!!!


  • Neoshoe
    Neoshoe Member Posts: 1 New User
    i also have this issue did you ever get a fix?

  • LenaAxelsson
    LenaAxelsson Member Posts: 3 New User
    If you've got the rgb predator mousepad and it doesn't light up when you restart windows. Then try this:
    #1. If you have anything plugged into it, make sure to unplug that first. 
    #2. Go to "View Devices and Printers".
    #3. You'll see the mouse pad on the top. Right click on it and then click "Remove device".
    #4. Unplug and then plug the USB jack in your laptop of PC.

    This method works fine with my mouse pad because I had the same problem. 

    Hope it helps.
  • Jameswalter
    Jameswalter Member Posts: 71 Troubleshooter

    First, double-check that you have a LIGHTSYNC RGB gaming mouse. If you do, download the Logitech G HUB software to change the LED (Light-Emitting Diode)backlighting effects on your mouse. Select the LIGHTSYNC tab > Color and use the slider, RGB fields, or the color swatch tool to pick a new shade.

    Hope you find this helpful,