Display Setting (extension Monitor through HDMI issue

Kattie
Kattie Member Posts: 1 New User
edited April 12 in 2020 Archives

Hi there,

After 5 hours of research, I could not find a solution hence posting here. Thank you for your time.

I have following Laptop and recently bought Acer monitor Model:V193L (19") to use it as a second monitor (extension monitor). As soon as I connect with cable -  HDMI (Laptop side) and VGA at Acer monitor side, my lap top screen does not work properly ( All the opened windows are not able to opened it - I can only see the icons at the bottom and when I click those icon, they do not open. when I researched, I came across to change Ratio, Resolution size or Refresh Rate so I tried  and "Display Setting"but nothing worked. And as soon as I connect that cable, I am not able to change the Acer's monitor's setting anyway as my main lap top does not act properly... not sure how I can fixt this problem  I down loaded driver too.

Can you please somebody help me?

-----Setting-----------------

Windows 10
Processor: AMD Ryzen 5 1500U with Radeon Vega Mobile Gfc 2.00 GHz
64-bit Operating System, x64-based processor
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