How do i change my TravelMate's operating system from win7 to win10?

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Sikj2020
Sikj2020 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I ordered my TravelMate with windows 10 operating system. It got delivered with win7. When I contaced the site i ordered from they didn't understand this, and said it was done backwards.. They also claimed I shoud be able to do this without sending in my computer since it already had win10, just not ready to use. Does anyone know how i can do this on my own, and maybe give me a step-by-step instruction? 

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  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    Go to the Microsoft website and run their Media Creation Tool to create an install flash drive (you will want a 16GB or larger flash drive that can be wiped). Next boot from the flash drive and install. If your machine had W10 in the past then the key is already stored in the BIOS and it will validate. If it doesn't work or doesn't validate then you'll have to back with the vendor and have them replace the machine.
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