Predator Z35 Horizontal Line Issue

Smedders
Smedders Member Posts: 1 New User
edited February 14 in 2020 Archives
Hi all, after 2 and a half years this dreaded issue has hit me. I've attached some images of the issue in links below.

Essentially if you're not familiar, the entire width of the Z35 screen features some annoying very faint white/grey lines that aren't that visible on white or light backgrounds, but are glaringly obvious on dark ones. I realise I am outside of warranty and I am awaiting instructions on how to get this repaired in the UK if I can, but does anyone know of any success stories on how they fixed this?

So far, the only solution I have is that if I turn my monitor on and off again 2-3 times in a row, it will eventually snap back into normality. After a while, it will eventually feature the loving lines again.

Just to confirm, this is NOT anything to do with my PC. I have two of these monitors and the other is absolutely fine. I've tried the same cable in both monitors, power cables in both monitors, plugged my PS4 in, etc. It is just the screen that has the issue.

I have tried the following
  • Changed refresh rate from top to bottom
  • Tried different cables
  • Tried different computers and consoles
  • Turned off GSync
Is there anything else I'm missing?

Anyways, thanks for the help! See attached the images.

https://imgur.com/a/iWY0y1g