Acer Predator PH315-52 2nd Monitor Drops frames of the main display

Ryoshi

So the summary of the problem is that I have a 2nd monitor which is 60hz and the main laptop which is 144hz. As such when I use streamlabs I usually drop 30+ frames when playing a game on the main monitor without the 2nd monitor. However, if I put anything on the second monitor even google or the streamlabs for chat, the fps tanks another 30+ frames. Thus leading to 60+ or more frame loss and it really sucks because I can't even play. If you got any solutions to lower the amount of frames dropped from either streamlabs or the 2nd monitor, that would be appreciated. 

JackE

>>>As such when I use streamlabs I usually drop 30+ frames>>>without the 2nd monitor>>>

Are you manually dropping the rate to the lid screen without the monitor attached? Why? Jack E/NJ

Ryoshi

JackE said:

>>>As such when I use streamlabs I usually drop 30+ frames>>>without the 2nd monitor>>>

Are you manually dropping the rate to the lid screen without the monitor attached? Why? Jack E/NJ

I'm not manually dropping the rate to the lid screen.

JackE

What response have you gotten from streamlabs forum? It appears that this is a streamlabs software setup issue if you're not manually changing the frame rate. https://support.streamlabs.com/hc/en-us/requests/new. I'd focus my initial request on why the frame rate drops without the external monitor attached.  Jack E/NJ

Ryoshi

I believe the frame drops are because of the cpu bottlenecking when streamlabs use the intel graphics to screen capture which leads to the loss of frames. that's the only conclusion I can come up with.

JackE

Possibly. But doesn't seem CPU should be doing this. ControlPanel's power plan should be set to performance mode, battery near 100% charged and charger plugged in BEFORE you start heavy graphic loading.  If still no joy, I suggest that you pose the issue to streamlabs support link  https://support.streamlabs.com/hc/en-us/requests/new

Jack E/NJ