Keyboard malfunction

MattFlynn

Hi there,

On my keyboard, when I go to enter my pass code to unlock the laptop, I can use a specific letter and it is correctly entered. 

When I’ve unlocked the laptop and go onto the internet (or any page)  I try to type certain letters/numbers and a complete random letter/number is entered instead. 

Can anyone help?

Thanks a lot! 

GAMING6698

@MattFlynn
A)press insert key then check if issue still persists.
B)1.open settings

 2. Click on Ease of Access.

 3. Click on Narrator.

 4. Make sure “Activate keys on touch keyboard when I lift my finger off the keyboard” is turned off.

 5. Now, click on Keyboard option in Ease of Access and make sure Sticky keys are turned off.

MattFlynn

GAMING6698 said:

@MattFlynn
A)press insert key then check if issue still persists.
B)1.open settings

 2. Click on Ease of Access.

 3. Click on Narrator.

 4. Make sure “Activate keys on touch keyboard when I lift my finger off the keyboard” is turned off.

 5. Now, click on Keyboard option in Ease of Access and make sure Sticky keys are turned off.

GAMING6698 said:

@MattFlynn
A)press insert key then check if issue still persists.
B)1.open settings

 2. Click on Ease of Access.

 3. Click on Narrator.

 4. Make sure “Activate keys on touch keyboard when I lift my finger off the keyboard” is turned off.

 5. Now, click on Keyboard option in Ease of Access and make sure Sticky keys are turned off.

Thank you for your help.

Unfortunately I followed your step and the problem has not be fixed.

Thank you anyway 

GAMING6698

@MattFlynn
Make sure you select correct language english( United states)

1. Open Settings.
2. Click on Time & Language.
3. Click on Language.
4. Under the "Preferred languages"
5. If language is wrong then add a preferred language select English (United States) then remove old one