Helios 300 GPU Screen Tearing / Lines Issue While Gaming

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Fortunateone
Fortunateone Member Posts: 2 New User
edited November 2023 in 2020 Archives
This all began when I experienced a crash on Dead by Daylight. Since then, whenever I start the game I notice sporadic lines across the screen, shortly after the game will crash. I tried every fix that I could find on this issue. Eventually I was able to play by downloading MSI afterburner and underclocking my GPU, turning my power settings to balanced, and lowering the in game graphics settings. This felt like a very temporary fix so I downloaded heaven benchmark and ran that. I noticed the same thing in the benchmark, massive amounts of lines sporadically racing across the screen. People on the Dead by Daylight forums said this is a GPU overheating issue but my heat doesn't go above 80 C while playing this game. Has anyone had this issue? I feel like I have tried everything short of reformatting or using my warranty. Here is a video that I took of the issue https://www.youtube.com/watch?v=20wLs6Q9wF0

Has anyone encountered this before? Thanks for any help.

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