Acer Nitro AN515-54 microphone not working
DarOpa
Member Posts: 1 New User
Hello,
I have two different sets of headphones that do not work with the laptop as the microphone does not get picked up when I plug into the jack. I have tried reinstalling the Realtek drivers from the Acer support page and have tried other solutions that users have posted on this support page.
Here is the current driver I have:

For whatever reason I am not able to get to Realtek Audio Console as I have seen in other solutions. I tried uninstalling the drivers and installing ones such as the one mentioned in the post in screenshot below but to no avail:

Please if anyone has any suggestions or fixes. The only headset that works is my work logitech usb headset, but my two gaming headsets (Steelseries Arctis 3 & HyperX Cloud Stinger) that connect to the dedicated 3.5mm headset jack do not.
Let me know if more information is needed.
I have two different sets of headphones that do not work with the laptop as the microphone does not get picked up when I plug into the jack. I have tried reinstalling the Realtek drivers from the Acer support page and have tried other solutions that users have posted on this support page.
Here is the current driver I have:

For whatever reason I am not able to get to Realtek Audio Console as I have seen in other solutions. I tried uninstalling the drivers and installing ones such as the one mentioned in the post in screenshot below but to no avail:

Please if anyone has any suggestions or fixes. The only headset that works is my work logitech usb headset, but my two gaming headsets (Steelseries Arctis 3 & HyperX Cloud Stinger) that connect to the dedicated 3.5mm headset jack do not.
Let me know if more information is needed.
0
Answers
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My microphone on N17C4 is not working at all.Kindly advise on how to reinstall0
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Hi look at this topic it might be helpful. https://community.acer.com/en/discussion/588107/if-you-have-realtek-audio-problems-or-want-new-realtek-audio-drivers-follow-this#latestPlease click "Yes" if I have answered your question.
Userbench: https://www.userbenchmark.com/UserRun/311771580