I got the computer new, just before all the free Win 10 upgrades. A year or two later, following an update, my usb 3.0 port quit (a 3.0 hub with several HDD's used) I moved the hub to one of the 2.0 ports and except for being slower than Hell heck, it works. After updating the 3.0 driver (Device Mgr said port failed to reset), any 2.0 device plugged into the 3.0 port worked fine, the hub (Sabrent 10 port, powered with individual switches) worked fine everywhere except in the Acer 3.0 port and worked (a little slower) in all the other 2.0 ports in various devices I tried. Shortly after that, the address to download a different (older?) driver was messaged to me in some user group's forum. I installed it and everything was fine with the hub in the 3.0 port, until the NEXT windows upgrade. Now I'm back to using the 3.0 port for my keyboard/mouse transponder and running my Hub in the very slow 2.0 port, again. That substitute driver was not from the automatic selections at Intel or Windows, but it did work! (my only record of it was lost) and I desperately want it fixed, or I'll be replacing the computer and I'd much rather get it fixed. Any ideas?
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I sent in a few postings where I hoped to get some help and some guy sent me just a link? and suggested trying that driver. I was happy with the working 3.0 port again until the next Win update and it quit again. All the details were the same. I use my hub and external drives (slowly) in a 2.0 port and use the 3.0 port for my transponder. 'Bout to give up on Acer. Any Ideas? I'm disabled and don't use of both hands so I don't want to keep plugging and unplugging devices from the3.0 port (which felt might be your thought) Any other's, these 2.0 data transfers are eating up what useful life I've got left.
Thanks for your time. If anyone is using their 3.0 port with (six 4-5TB Seagate drives in an Aspire e5 571, I would love to know what drivers are in the USB Controllers listed in the control panel - and where they come from.
Thanks for the look.