predator helios 300 Keyboard Backlight not working!

JoshuaDSilva
JoshuaDSilva Member Posts: 4 New User
edited May 2023 in Predator Laptops
Hi
I have a 17" predator helios 300, and recently the keyboard backlight stopped functioning. The f9 and f10 keys dont work, predator sense shows the backlights are working. i tried rebooting and troubleshooting, that didnt help. no recent windows updates were installed. The backlight flashes momentarily during startup as it is normally supposed to do, but once windows boots it just stops working. Please help!
[Edited the thread to add model name]

Answers