Acer A514-52g weird BIOS

Feztezy
Feztezy Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hello,
I buy this laptop in February 2020, because it's the cheapest laptop that has a new Nvidia GPU. and of course, I want to upgrade the specs, so I go to the Acer service center for a request to upgrade in there to avoid warranty void. I buy m2 SATA SSD and when the technician in there installing my SSD. The SSD not detected on BIOS, but when I try again this time when this COVID-19 pandemic at my home. I try to install the SSD with myself, the first try it goes same and I get the BSOD, but the second time it's Works. BUT the bios still don't detect the SSD but the windows detect the SSD but now The bios not just didn't detect the SSD, it's also didn't detect windows Bootable. oh btw the BIOS version is 1.12 the new one. 
where I can give this feedback to Acer it's self ?. Sorry for my bad english.