Why is my brand new Acer Aspire 3 laptop runing so badly?

RickyLee
RickyLee Member Posts: 1 New User
edited October 2023 in 2020 Archives
I bought an Acer Aspire 3 laptop a couple of weeks ago.  It has numerous issues, but the speed is diabolical.  I use it for basic tasks that should be easy to handle.  An example would be watching YouTube.  It takes up to ten seconds for the cursor to allow me to click, the machine freezes and can take minutes to load the homepage entirely.  If you are watching short clips it is extremely frustrating.  The fan seems like it is constantly overheating, heavy breathing even when just switched on, using the internet at all makes it worse.  It has nothing on the system that didn't come out of the box.  I had the problem with another of the exact model and sent it back to the shop and they said it was a faulty fan and sent this replacement which has the same problem.  I would send this one back but with the Covid Lockdown I need a laptop to work from home.  Also, the sound quality is appalling and variable.  Why anybody would place speakers underneath a device is beyond my comprehension.  I know nothing about computers, but I know this is not right, and wonder how devices that are so riddled with flaws can be sold as 'new working laptops'.  Surely it is a breach of the trades description act?

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