keyboard stopped working

Lada153
Lada153 Member Posts: 1 New User
edited October 2023 in 2020 Archives

on acer aspire E15 the keyboard stopped working, it did not help to reinstall the drivers, restore to an older date, the external USB keyboard works, the keyboard does not work even in the BIOS. Holding the aaaaaaaaaaaaaaaaa key does not work Single keystroke does not work. There is no spillage of the keyboard. Thank you for the advice.

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    The KB ribbon cable probably has come loose from its mainboard slot. Jack E/NJ

    Jack E/NJ

  • Ajada2000
    Ajada2000 Member Posts: 1 New User
    The keyboard on my E15 stopped altogether.  Help
  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    You must lift the KB and reconnect the KB ribbon cable to the mainboard as it probably has come loose from its mainboard slot. Jack E/NJ

    Jack E/NJ