Is my product damaged? Screw loose in Acer Predator helios 300 display

shofoshow
shofoshow Member Posts: 1 New User
edited November 2023 in 2020 Archives
I noticed some back light bleeding in the bottom right corner of my acer predator helios 300. I opened up the bezels and saw that the top right screw in the bottom right corner was completely loose. It could not be tightened or removed, and it rotated freely. In addition the back side of the panel is not tightly flush in that corner compared with the rest of the screen. The pegs that pop up in the holes in each corner to verify that the display is securely tight do not show up in this corner. How do I get this screw tightened? Did the screw end up sheared off from being over-tightened?