Helios 300 Restarting

StevenMc
StevenMc Member Posts: 1 New User
edited November 2023 in 2020 Archives
I’m having issues with my two month old Predator Helios 300 PH315-52 randomly restarting while I’m gaming. The temperature is usually high 60s low 70s on the CPU and 55ish on the GPU via PS. It will go black, start itself back up, and it’s good to go again but it’s a huge interruption to my gaming. I’m not sure what to do about it and I can’t find any answers on what the issue is. As far as I know these are standard temps and I’m having to run the fans on max to keep it from doing this but even so it still restarts sometimes with them on max. I am not using the turbo button and my drivers are up to date.