We have an Acer Aspire E15 (ES1-512-P8NA) Bluetooth saying paired but not working

Stu2020
Stu2020 Member Posts: 6

Tinkerer

edited October 2022 in Aspire Laptops
Hi there,

We have an Acer Aspire E15 (ES1-512-P8NA) that we are trying to pair with a bluetooth headset. The computer says it paired but its not playing through the headset (have tested the headset on my phone and the headset works fine). Im assuming its somthing to do with the drivers. I've tried updating all of these. Do I need to download one of these https://www.acer.com/ac/en/US/content/support-product/5611;-;Aspire%20ES1-512 and if so which one? Any help much appreciated. 

[Edited the title to add model name ]

Thank you

Answers