Black screen and fan on 100% after ram upgrade

Rasho
Rasho Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hey guys,

I upgraded my ram on my Acer predator Helios 300 315-51. i watched YouTube videos so I don’t make any mistakes. Said and done. After I switched my laptop back on the keyboard began to lid and the fan was running on 100% but the screen was black. I waited 15 min or so thought the laptop has to adjust but it stayed like this. I put the new ram stick out and tried it with my old one but the same problem occurred now. In the first attempt when I had the new ram stick in and in the second attempt the laptop wouldn’t even turn on without the power plugged in. 
Im desperate and don’t know what to do as I have to work with that laptop for home office. Please help me.

regards 
Edited the content to hide personal information.
Acer-Samuel

Comments

  • Rasho
    Rasho Member Posts: 3 New User
    Update: I reseted the battery and my laptop recognised the new ram but it really slowed down and I can’t turn on the WiFi on the laptop :( 

  • Rasho
    Rasho Member Posts: 3 New User
    Update: I randomly updated the driver for laptop firmware in the device manager list and it worked out! After I tried everything from installing Windows 10 new and deinstalling and installing every driver possibly connected to the wifi problem.
    An indicator that you have to install the most recent driver for the firmware is that your windows key isnt working and that windows says you have to use the wifi on/off switch on the side of your laptop (or FN key combo) to turn on the wifi.
    I hope this was helpful! :-)