Predator Helios 300 PH317-53 laptop what you like always need to fix?(gpu, wifi, bios, loud fans)

PrskMate
PrskMate Member Posts: 69 Devotee WiFi Icon
edited November 2023 in 2020 Archives
Okay so I bought this laptop. On the first day I had issues with: the wi-fi adapter, in task manager my disk tab was almost at very high scores, it was slow, unstable and I had a load of totally non-sense software preinstalled on it. So since I couldn't fix the wi-fi, disk issue in the task manager, and because our local acer support simply told me It's isn't their thing to solve my issue, and the internet provider told me on their part everything is fine, than on the wi-fi adapter site they told my "update driver" like I already had the latest, I decided to update the bios, since one guy told me that at that much problems, it must be the bios. So than I of course updated the bios, reinstalled my windows, what of course after hacking the registry to have internet (because this is the only way you can make it work), the windows installed my drivers, also the gpu driver for of course the latest version. Than I got a hint that the latest driver isn't for me, so I need to downgrade it, so I did with a clean install, than on the next day meanwhile my fans sounded like an old and used porsche car(I had this issue with the fan also before the bios update), the good old blue screen came. So I started all over again, and now I feel lucky I can write here on this forum at least. Like what's going on? And I'm not at the upgrade the ssd issues yet, but I plan to do so, in case my not so cheap laptop dies until than. But honestly to say, I am not much satisfied with the product. I have a good old Aspire E 15 E5-575G-78VW what is a super strong and stable machine, and basically I am using Photoshop on it instead of this laptop what is like more than two times more expensive and theoretically stronger, because it works on it, without getting the blue screen. Please don't give me the advice to download the nvidia driver from the acer site and do a clean install, since that probably gave me the blue screen of death, if not the wacom driver update, what of course on my good old and super stable Acer Aspire E 15 - 575G-78VW laptop what also has a service door for additional hardware upgrade ', never had, on what I updated, downgraded the bios several times without having any issue ( I needed to do it for the ssd optimization stuff only, for an intel ssd). Like that laptop made me to buy another Acer, but I can't say the same about this product. What Should I do than? Downgrade bios again? Is it safe on this model? What about the gpu driver? And do I really need to hack all the time my windows to have internet with the ultra high-class killer adapter who is connected to the windows store, so if I want to wi-fi or internet generally I can't linux? And the loud fans? What fixes a loud fan if not a better bios if of course the predator ultra-class software what if it's on, consumes my cpu more than photoshop do. The Acer Care center I don't even want to reinstall after I achieved a fresh windows installation, since on the old one it wasn't even working all the time, and it seams to be XX anyways.

Content edited by Acer-Samuel [Community Moderator]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,974 Pathfinder
    edited April 2020
    @PrskMate so, in taskmanager which process is eating your space?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Nero21
    Nero21 Member Posts: 191 Mr. Fixit WiFi Icon
    Return this laptop or replace 
  • PrskMate
    PrskMate Member Posts: 69 Devotee WiFi Icon
    @PrskMate so, in taskmanager which process is eating your space?
    I simply couldn't figure it out, but before my bios update, it was jumping from around 0 to 90 percent an back, and again. Now it seams to be better, but anyways, for example if I work in photoshop with a simple brush pack the whole machine sounds like I don't think it should sound (I found a forum about the metal fans and it will always be like this, much louder than the plastic, but anyways if it spins like hell is already a problem what I didn't had at my old laptop with lower performance, only if I was working with really huge files). And it has 16gb of ram, I have set a separate scratch disk for the photoshop to boost this even more and nt to consume neither my C drive for cache, neither to force my rams. And I did the same with illustrator.. I generally use windows set for best performance rather than best look too, than I set photoshop it self for better performance.
    Than I updated my bios, than I installed a new windows. Everything was acceptable until my gpu driver downgrade, when I did a clean install. After that moment in 12 hours I got a blue screen, and it could be from several problems, I'm not even sure if it was the driver or the bios update, but I hopw it was only the driver, because after the bios update I didn't had this kind of problems for around a week.
    The gpu driver update I did because I had some issues in one of my software, and since the problem it self had to do with the visuals, I thought it must be the driver. Here on the forum, somebody told me, I should use an older version than the newest one since it's better for my system, so after I made the downgrade, I started to have real problems, and I'm really not sure if it's that or my old bios update.
  • PrskMate
    PrskMate Member Posts: 69 Devotee WiFi Icon
    Nero21 said:
    Return this laptop or replace 
    I'm not sure I still can do it, I need to check. But anyways, most of my issues are not new on the Acer forums. The second thing is that I can return it only if my problem can't be fixed by a service. But at the service they told me for example that my wifi adapter problem is related to the internet provider. What is not true, I simply have to change some stuff in the registry all the time I reinstall windows. The best is that this is what also they say at the Killer adapter's site, like dude yes, we provided you with a fancy adapter, so now if you want to have any internet, than go hack your os. What is not a solution, especially  from a company who doesn't even provide you with all the software but they say "download it from windows store". Like yes man, As I have my new ssd I want to go have linux anyways, what I do than with a laptop without internet and a loud fan? Hot sandwiches with melted cheese?