Acer Aspire E5 575 not booting

MohamedAliCa
MohamedAliCa Member Posts: 15 Troubleshooter
edited October 2023 in 2020 Archives
Hello, I have an Acer Aspire E5 575 with an i5 6200u, a gtx 950m and 8 gbs of ram.
I started having boot issues last week when my pc had a black screen with a cursour that lasted +10mins before i got to login to windows and normally use it so i reinstalled windows and the next day i got a blue screen followed by a boot error( It took me directly to troubleshoot, i tried all solutions but nothing worked so i reinstalled windows again. This time i started having issues since my first restart to install updates, i got a black screen after the Acer logo and it nothing happened after that, i wasnt able to get past it, couldnt even boot using my flash drive or dvd, i tried everything i found online but i couldnt get through this black screen.
Im asking for your help to get me to identify the cause of this and hoprfully fix it.
And i also dont know about what frequency my ram is so if the problem is related to my ram please tell me which type of ram should i buy.
Sorry for any mistakes and thanks for reading :)