My average chrome book comes on but the screen appears black I can see the blue light below indicati

Keney
Keney Member Posts: 2 New User
edited November 2023 in 2020 Archives
Indicating that it's on

Answers

  • Keney
    Keney Member Posts: 2 New User
    It comes on remains black :scream:
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    First make sure you force a full power off by pressing and holding the power button for 30 seconds or so. Then turn it on normally. If that doesn't get you back do a power wash (Google the procedure, it's not hard) and see if that gets you back (note that a power wash will remove anything you've stored locally on the machine, unless you're backing it all up to the cloud).
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