Acer Predator Helios 300 overheating and issue

Ravl89

Hi, all

On January I bought the Predator Helios 300 2019 model since I work on 3D modelling, photgrammetry and some CAD design. The specs of the laptop seemed perfect for my job and studies, but I am also using it for gaming. Speaking of which I noticed that when I play games the laptop gest very hot, even up to around 85, sometimes reaching peaks of 91 C. I've been reading some information about it and some people say it's normal, some other say it's not, so I am pretty confused right now.

This happens specially when I am playing Star Wars Battlefront II, despite I reduced all the graphics to the lowest settings, it still gets really hot. And furthermore, the battery discharges despite being plugged to the wall. According to costumer support this is normal in EVERY gaming laptop, does this happen to you too? But when I am playing Left4Dead2 (a game that is over 10 years old) the computer still gets very hot up to the aforementioned temperatures; the only difference is that the fans don't work that fast. It seems the computer itself assumes 85-91 C is the ok temperature to work with. Is there anyway to change this? to set the computer to keep a lower temperature? I've been reading that a good option is to undervolt the computer, but to be honest I am completely new on that territory.

I'd like to hear you comments and answer about this. Thanks a lot for your time.

Jack22

@Ravl89
Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

Jack22

@Ravl89
Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

Ravl89

Thabks, @Jack22, that makes me feel more relieve now.

Jack22

Ravl89 said:

Thabks, @Jack22, that makes me feel more relieve now.

You welcome