video export says update driver

BA2020
BA2020 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello. I've edited a video but when I try to export it tells me I need to update the video driver I've gone into the driver information on the website but nothing seems relevant. I'm using a Spin 3 and wondered if any one knows what i'm doing wrong. thanks so much. Error code 0x887A00005 - it shows up in one drive but with this error code if I try to click on it 0xc10100be I'm not enormously clever with this stuff so would be hugely grateful for help. Taking me all evening learning h ow to edit a video so annoying I can't now access it! Thanks all

Answers

  • billsey
    billsey ACE Posts: 35,055 Trailblazer
    Which Spin 3 do you have? Which version of Windows is installed? What software are you using to edit the video? Have you reached out to the software folks to see what specifically they require? The error codes might mean something to them...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.