My HELIOS 300 isn’t connecting to my Samsung 49HG9x

John4753675447
John4753675447 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi everyone 

I have brand new Helios 300 and a brand new Samsung 49HG9 external monitor.


i have tried to connect them with HDMI and using a Min DisplayPort and had no luck .


i have updated all the drivers in device manager 

HDMI cable shows that there is a signal going to the laptop but the screen shows no signal 



if anyone is able to help me that would be great  

 

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    helios 300 models do not support mini display port

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