Bios External Monitor

Kano1977
Kano1977 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I really hope someone can help with this. My son owns a Helios 300 PH315-51-78NP. He dropped it and broke his screen. I bought him a external monitor and that has been working fine. He somehow messes up windows and I now have to reinstall it from a USB key but I can't get into the bios on the external monitor. I have tried everything. First thing I did was unhook the internal monitor thinking it would default ilto the external which it does but not for the bios screen so that was a no go. I tried booting into the bios and closing the lid that didn't work. I tried the fn keys 1-12 no go there. I removed the cmos plug and battery and reset everything also a no go. Now all the steps I tried I tried them on different laptops througout my house and they worked. So I am at a loss I don't know how to get windows installed on his laptop without gettijg into the bios. I