My Al in one shut down yesterday and I can not get it to power back up. any suggestions?

Sigepgirl
Sigepgirl Member Posts: 1 New User
edited March 2024 in 2020 Archives
Since I have to work at home, I really need my computer to work.  

Answers

  • what is the exact model? 
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  • billsey
    billsey ACE Posts: 35,055 Trailblazer
    Try pressing and holding the power button for 30 seconds. Release the button then try to turn it on normally. That'll fix it if it's just stuck in a sleep mode. If that doesn't work we'll need to get the full model number as egydiocoelho suggests.
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