Acer Aspire e5 -574G-7486 Screen Problem

Wajdan
Wajdan Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hello I have above mentioned laptop and for the exact module  here is the link https://www.acer.com/ac/en/AU/content/support-product/6306?b=1&pn=NX.G2YEM.001   this laptop is having problem lately with its display, when I tilt or move a little bit it's display goes dark from the right side, I have checked the cable connectors on both ends, Display and the Main board both are intact. what is wrong with it? also if I have to replace the display panel what is it 30 pin or 40 pin? do I have to buy exact for this module or any of whatever pins it has like 30 pin or 40 pin will work? 

p.s it has resulotion 1366x768 can I replace it will FHD panel?

Thank you for your help.

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited April 2020 Answer ✓
    Wajdan said:
    Thank you for your reply, could you please provide the source of the screenshot you posted? so that I can further gain information. 

    I’m afraid that isn’t possible, it is from the Service Guide for your model and they are not available to users. It is available to Ace team members so that we can reference more in depth material to answer user questions. The first 3 screens in the Snip above are FHD and they are specifically for your model

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • Wajdan
    Wajdan Member Posts: 3 New User
    excuse me Model*
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Yes you can replace it with an FHD, the 1st three screens in the table below are tested by Acer for your model and they are 30 pin the same as the existing


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Wajdan
    Wajdan Member Posts: 3 New User
    Thank you for your reply, could you please provide the source of the screenshot you posted? so that I can further gain information. 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited April 2020 Answer ✓
    Wajdan said:
    Thank you for your reply, could you please provide the source of the screenshot you posted? so that I can further gain information. 

    I’m afraid that isn’t possible, it is from the Service Guide for your model and they are not available to users. It is available to Ace team members so that we can reference more in depth material to answer user questions. The first 3 screens in the Snip above are FHD and they are specifically for your model

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★