Black screen

Animator
Animator Member Posts: 1 New User
edited October 2023 in 2020 Archives
I have an Acer aspire e5-576g-5762 also commonly called the Acer Aspire E15($600 model with i5-8250u and mx150). Recently for the past week, I would put my laptop to sleep, I would go to sleep, wake up the next day, and somehow it's on while the lid has been closed all night. I would open the lid and the screen would be black. I would move the mouse and nothing would happen. I read somewhere that Win+Ctrl+Shift+B resets the graphics or something so I tried that but it still didn't work. Can someone help me fix this problem? 

Answers

  • JackE
    JackE ACE Posts: 45,199 Trailblazer
    Open ControlPanel. Search 'power'. Click  'change what the power buttons do' in left pane. Change ALL settings to 'Sleep' on battery and plugged in. Then click the back arrow. Click on 'edit power plan' in the left pane. Change ALL settings to 'Never' on battery and plugged in. Jack E/NJ

    Jack E/NJ