slow performance of my laptop

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micah10
micah10 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hi my name is Micah im one of the user of Acer aspire 3 (a315) . I bought it on August 2019
and I'm having a hard time because its very lag, most of the time not responding, sometimes the screen freezes,went black or white. and trust me i already follow all the instruction  given  to me to fix this problem I went to the store where I buy it but they just ask me to update it, but turns out nothing happens up until now. its kind frustrating because it cost me a lot of time to restart and reload my laptop , when i use my laptop the only thing that  I can do is to reload and wait until the screen response and as time passes i cant do anything . i thought buying laptop makes my work easier but i'm more frustrated right now because i spend almost 30000, for this kind of product. 

any suggestions? what should i do? i have tons of work but i cant do it , I have few apps installed on my laptop so why ??