My Laptop won't boot

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Jam16
Jam16 Member Posts: 1 New User
edited October 2023 in 2020 Archives
I have an Aspire E14 when I turned it on it only displays a black screen. How can I fix this?

Answers

  • Chikku_Dave
    Chikku_Dave Member Posts: 3 New User
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    Hi @Jam16

    1. Unplug the AC power adapter.
    2. Press and hold the Power button down until the unit goes off.
    3. Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.