different Sno on the same acer laptop

navneet15
navneet15 Member Posts: 10 New User
edited November 2023 in 2020 Archives
I have recently purchased an Acer Swift 3 laptop from Flipkart and there are two different serial numbers present at the back of the laptop. There's one that is physically present on the laptop, which is also showing in the system. And there's one above it on a sticker that has the serial number that is mentioned in the invoice. 
Would this create conflicts in warranty? And also is this a legit new product?


[Post edited to remove inappropriate or personal content -Acer-Manny]

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi navneet15,

    The green circled (on the image above) is the original serial number from the factory, the bottom sticker with a different serial number it is something you will have to get in contact with our local Acer support channel so it can be appropriately answered as every region may vary, unfortunately, i only cover U.S. and Canada, here is the contact information:


    https://www.acer.com/ac/en/IN/content/service-contact
    Chat Support

    I hope it helps,
    Acer-Manny