acer aspire 5 - 54 wifi dropping out constantly

Aitch
Aitch Member Posts: 3 New User
edited October 2023 in 2020 Archives
Extremely frustrating problem, I keep losing my wifi.New coputer!Trying to work from home...!HELP!

Answers

  • JackE
    JackE ACE Posts: 44,907 Trailblazer
    Open DeviceManager. Click 'network adapters' folder . Right click the wifi adapter. Select uninstall. Then exit Device Manager without re-installing anything. Then Open ControlPanel. Search 'button'. Click 'choose what the power buttons do' in left pane. Click 'change settings that are currently unavailable'. Scroll down and uncheck the box for fast startup. Then shutdown Windows. Then turn the machine back on. Jack E/NJ

    Jack E/NJ

  • Aitch
    Aitch Member Posts: 3 New User
    Thanks Jack I tried turning off SMPS...so far it's working! I'll let you know, if not I'll try your tip!
  • JackE
    JackE ACE Posts: 44,907 Trailblazer
    Good luck. Jack E/NJ

    Jack E/NJ

  • Aitch
    Aitch Member Posts: 3 New User
    Thanks....unfortuantely that didnt work either I've tried pretty much everything....hope best buy give me my money back!
  • JackE
    JackE ACE Posts: 44,907 Trailblazer
    What didn't work? Disabling the SMPS power saving feature? Or uninstalling the  wifi and disabling fast startup? Or all three? If they all failed, then by all means return it quickly as defective for a refund or exchange before BB's RMA policy period expires. I think it's two weeks. Jack E/NJ

    Jack E/NJ