M5-582PT No internet connection after unplugging all cables

audpaul
audpaul Member Posts: 1 New User
edited December 2022 in Aspire Laptops
My Model M5-582PT.    Recently, when I unplugged the yellow ethernet cable and power cable to use the laptop remotely, I am told I am not connected to the internet.  I go to settings and wifi shows ON and Airplane Mode  OFF.  Soon as I plug in power and the yellow ethernet cord, all is OK.   Any help here?

[Edited the thread to add issue detail]

Comments

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited March 2020
    Are you connecting to another wireless network?
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  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    Go to Device Manager and see if the Network adaptors section at the Wi-Fi card, doesn't have an exclamation mark next to it, as the Wi-Fi card might need its driver reinstalled or rolled back in Device Manager.

    This laptop has a Qualcomm Atheros Wi-Fi wireless and BT card so look at the Acer drivers and install those or replace the card if its faulty as this card should work 100%, also look at this site Unofficial Atheros Drivers and search for your card model number for its Wireless Driver and Bluetooth driver, as this site has the latest and newest drivers for Win-10 or whatever OS you are running as they have all the drivers there.