New Spin 1 won't power up out of box

darkness13
darkness13 Member Posts: 2 New User
edited November 2023 in 2020 Archives
We purchased a new Spin 1 for the kids. It will not turn on. I've never had a laptop not power up out of the box.

Blue light on power button is on and the device beeps when I disconnect the power.

Thoughts? 

Answers

  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon
    Hi @darkness13
    What is the exact model number of your computer ?
  • darkness13
    darkness13 Member Posts: 2 New User
    CoCo_1134 said:
    Hi @darkness13
    What is the exact model number of your computer ?
    SP111-31 

    I guess it just needed time. It started after about an hour of sitting. I've dealt with several such machines and have never had one do this but it seems all is well. Thank's for the response.
  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon
    @darkness13
    Happy to hear that your issue has been resolved.