Xbox Wireless Adapter for Windows 10 issue.

MrMcCloud
MrMcCloud Member Posts: 1 New User
edited November 2023 in 2020 Archives
I recently purchased the Car Predator Triton 500 to start getting into PC gaming. I have played consoles my whole like and wanted to continue using a controller. I purchased the Xbox Wireless Adapter for Windows 10 to use with my existing Xbox One controller. At first, my adapter worked fine but within like 2 weeks it stopped connecting to the controller. I got with Microsoft support and they walked me through configuring the controller with the Xbox Controller Accessory App. It worked again for probably a month but stopped working again. I have tried everything I can think of to get it to work but it will not connect to the controller. I decided to test if it was the wireless adapter itself but if I plug it into my other Acer computer which is an aspire model it immediately connects to the controller with no problems. In the device settings the adapter shows its functioning properly on my Acer predator Triton 500. This leads me to believe that it's something wrong with my computer and I'm trying to decide if I want to send it in to get repaired or if it's something I can take care of myself. Any help or guidance would be very appreciated. Thank you.