Helios 300 Predator- new concerning noise?

Theshizirl
Theshizirl Member Posts: 7 New User
edited November 2023 in 2020 Archives
This is a video I shot indicating the strange and new sound coming from back of my laptop...

https://vimeo.com/user109596844/review/397279700/60b1f8a04e

What do you all think this noise was? 

Basically this happened when I switched my Predator Sense RPM from "Max" to "Auto." It seems to be more towards the top-right than the left; and before this happened, I experienced other strange noises before this from the fans, which kicked it when I was at around 2000 RPM and lingered until the fans slowed altogether.

I am assuming I may need to dust the computer out? Am I overthinking things? Basically I am terrified of trying to open my laptop to clean it because I don't want to void my warranty. If I need it to get serviced, what are my options for doing so and can I drop it off in person somewhere (Washington State) as opposed to shipping?

THank you!

Comments

  • SteelMittenz
    SteelMittenz Member Posts: 1 New User
    My Predator Helios is currently at the repair depot for repairs related to fan noise. I’m not seeing a video I can play in the link, but my laptop noises came from the top right as well. There were a variety of sounds ranging from a fairly loud buzzing, occasional scraping sounds, and a wobbly lurching sound. Far too distracting to enjoy the laptop. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Theshizirl   SteelMittenz  H300 2019 ??? if so its normal as the new aeroblades 4th gen owl wing tip design are noisy on lower rpm thats normal as the fan curve its more aggressive that the older 2017/18 predators in order to provide better cooling and you can also expect in some cases coil whine noise if the laptop its performing fine as expected and the temps are fine i wouldnt worry much unless the fans completely fail


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