XB271HU Vertical Line

H3xCat
H3xCat Member Posts: 1 New User
edited February 14 in 2020 Archives
I'm encountering the vertical line issue on a daily basis. I tried to compare firmware version to the one given in a post by acer, but it seems like the version number has a different format. I'm not sure how rare they're supposed to be, but I get at least one or two a day.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    edited March 2020
    We are sorry you are having the issue with the vertical line on your monitor. In this case you will need to contact the local support to have the unit service and FW version upgraded to latest version to fix this issue. 



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