System Interuptions

Taktingo
Taktingo Member Posts: 6 New User
edited October 2023 in 2020 Archives
I wish everyone good evening. 
The problem I've been trying to solve for 1 week ...
Windows 10 System interruptions. Average processor usage: 15% RAM usage: 0%
Average use of  cpu %1                     RAM usage  in safe mode: 0
Laptop: Acer Aspire e5- 574g

The methods I tried to solve: windows reset / format and clean windows 10 setup / bios update / windows update / driver updates / Acer install recommended drivers / driver booster and install the most detailed drivers / ccleaner with remnant cleaning / quick start disable / device manager hardware * sound = image = etc .. * disable one by one and review cpu usage from task manager / disable audio enhancements / disable network adapter /
hardware scan (processor ram hdd sdd) scan for hardware failure ...sfc / scannow / clean boot / safe- safe mode /disk clean/   and many more ...

What I have observed: it is using very low processor in safe mode and clean boot boot mode around %0.5-1. However, during the transition between the programs, it suddenly rises in between / 7-10%. For example as soon as I click on the start  menu ... when I open the explorer page etc etc ...


When I checked the DPC latency, the results were as in the attached pictures ... you can see the report and screen images ...


Nothing has  changed, even though I updated or even rollback those drivers using high cpu ...

Do you have a solution for this, friends? ... This problem has made me  stop sriting my doctorate thesis..... unable to write for a week ... Thanks for helping, even trying to help in advance ...

Answers

  • JackE
    JackE ACE Posts: 44,904 Trailblazer
    >>>The methods I tried to solve: windows reset / format and clean windows 10 setup >>>

    What was the original factory installed operating system when you acquired the machine, if any? Jack E/NJ

    Jack E/NJ

  • Taktingo
    Taktingo Member Posts: 6 New User
    edited March 2020
    JackE said:
    >>>The methods I tried to solve: windows reset / format and clean windows 10 setup >>>

    What was the original factory installed operating system when you acquired the machine, if any? Jack E/NJ


    JackE Windows 7 was installed originally.
  • JackE
    JackE ACE Posts: 44,904 Trailblazer
    Can you post a Device Manager screenshot? Are there any red or yellow warnings? Jack E/NJ

    Jack E/NJ

  • Taktingo
    Taktingo Member Posts: 6 New User
    JackE said:
    Can you post a Device Manager screenshot? Are there any red or yellow warnings? Jack E/NJ


  • JackE
    JackE ACE Posts: 44,904 Trailblazer
    >>>This problem has made me  stop sriting my doctorate thesis..... unable to write for a week ..>>>

    Why are you unable to write? What word processing program are you using? Did the problem start for no apparent reason? We're you always able to write OK in Win10? Jack E/NJ

    Jack E/NJ