next@acer 2020

Why my laptop suddenly shutdown after few time

NavigNavig Member Posts: 3 New User
Hello,

I have laptop Acer TravelMate P2 Core i5 7th Gen (Model TMP259-G2-MG).

My laptop automatically shut down sometime after 2 hours sometime after 3 hours or 30 mint.

Then i install new window 10 again and update all drive but still same issue.

But one thing i notice when i plugged in my charge this issue not appear. If i plugged in my charging for 6 hours also it not shut down. 

FAQ & Answers

  • billseybillsey ACE Posts: 11,033 Trailblazer
    This is usually caused either by a bad battery, or by Windows not knowing the battery charge level correctly. Start by doing a calibration on the battery, so Windows knows accurately what the level is. Plug the laptop in and charge fully, then remove the power and let it discharge until it turns off. Plug it back in and let it charge again. Do this two or three times and the calibration should be good enough. Once that is good try to see how long it lasts before shutting down, you should see 4-8 hours with that model, I believe. A lot depends on what you are using it for, big games will drain the battery much faster than surfing the web.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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