Another overheating issue. Current solutions unhelpful. AN515-54

archdiff
archdiff Member Posts: 5

Tinkerer

edited December 2023 in 2020 Archives
Hi.
As per the title, my Nitro 54 is getting a stable 92c under practically any sort of load. It might occasionally dip to 94 up to 97c
I have that while playing Hearthstone, or WoW (with 39%  CPU usage) , or Overwatch as well as during 100% CPU stress test. Basically regardless of what and how much I have open, as long as I have something open, it's at 92c

When idling at 13-15% CPU usage it still goes above 80c
The absolute minimum it will go while plugged in is 76c
While at the standard 92c, the fans aren't even going at max speed, they're around 4200 RPM, If I do turn them up to 6000, the temperature still stays 92c. Also note it only does this while plugged in. As soon as I plug it in, the gauges jump up 20 degrees without even thinking. It instantly goes from 73 to 92c

I have repasted with NT-H1, then repasted again when I suspected perhaps I added too few the first time
I have undervolted -0.12
I have lowered the maximum processor usage to 98, 90 and even 60%
None of those steps have had any sort of effect at all.

I don't remember it behaving this way in the beginning. I recall it as having been quiet, not going above 80c in Overwatch. It seems to have began doing so lately, as such I suspect some sort of update which I can not recall having.

I am running the AN515-54 with 1660ti and i5 9300h

Thanks.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Are you experiencing any Stuttering or Thermal throttling while gaming? What program are you using to measure temperature?

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • archdiff
    archdiff Member Posts: 5

    Tinkerer

    Measuring with Nitrosense as well as Intel XTU, they both agree on the temperature as being 92.
    I don't sense any stuttering, and the FPS also seems more or less stable at around 90 in Overwatch.
    Intel XTU tells me it's Thermal Throttling, though.
    It just flashes between Yes and No around every second or so.
  • RanaV
    RanaV Member Posts: 4 New User
    I am also facing this problem
    But I observed that this is happening after I updated the Nitro sense software on 14/02/2020 I also got the motherboard replaced recently because the chipset blew up, Acer isn't using thermal pad on chipset for AN515-54 at least
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    Uninsrall Intel xtu and Undervolt using one of these custom profiles
    https://community.acer.com/en/discussion/577183/throttlestop-undervolt-profiles-pre-made/p1?new=1

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • archdiff
    archdiff Member Posts: 5

    Tinkerer

    I did that, no effect.
    Still 92c