ACER ASPIRE XC MONITOR KEEPS SHUTTING OFF

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RYANMURCH
RYANMURCH Member Posts: 2 New User
I have an acer aspire XC purchased 14 days ago, every now and again the screen goes black and fails to come back on, I have plugged in multiple screens and tried VGA + HDMI and still does the same, all my power settings are set to never sleep and never turn off monitor, in settings and control panel, theres no set time it does this, it could be 10 mins or 6 hours, the only way to get it to come back on is to hard reset the pc which don't think is going to do it any good in the long run, 

please help!!!!! 

many thanks 

Best Answer

  • RYANMURCH
    RYANMURCH Member Posts: 2 New User
    Answer ✓
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    i had to send off to acer to replace part inside machine, been fine ever since 

Answers

  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon
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    @RYANMURCH
    Hi,
    You can try this one simple step and check 
    Please unplug all the cable that connected to the Monitor including the power cable and press and hold down the power button for 30 sec. After that please connect all the cables and try to turn on the Monitor.
  • ArtemB
    ArtemB Member Posts: 7 New User
    edited May 2021
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    I have the same for acer aspire s24-880. There is no any cables to plug/unplug. It happens once per month 
  • RYANMURCH
    RYANMURCH Member Posts: 2 New User
    Answer ✓
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    i had to send off to acer to replace part inside machine, been fine ever since 
This discussion has been closed.