WiFi connecting but not staying

blaziax
blaziax Member Posts: 1 New User
edited November 2023 in 2020 Archives
when I connect to my home wifi my computer will stay connected for 5-10 seconds, before removing the network from the list. can someone tell me what to do? (my computer is a C731 series Chromebook i hope that helps)

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    blaziax 

    As it is a Chromebook, there is nothing to do with Wireless driver. I recommend you to perform a Powerwash and restore your Chromebook to factory defaults.

    Use the following steps to restore the Chrome OS:

    1. Turn off your Chromebook.
    2. Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook.
    3. The Chromebook will boot to Developer Mode. Press Ctrl + D to turn off OS verification.
    4. When prompted to turn OS verification off, press Enter and the Chromebook will restart.
    5. At the OS verification is OFF screen, do not press the spacebar. The recovery process will start automatically after approximately 15 seconds.
    6. The restore process takes about 5 minutes. A progress bar appears at the top of the screen.
    7. The Chromebook restarts and prompts to re-enable verification. Press the spacebar.
    8. Press Enter to confirm that you wish to turn OS verification on.
    9. OS verification is back on and Chromebook reboots automatically.
    10. The "Welcome!" screen will be displayed and you can complete the on screen instructions.

    Your Chromebook is now set to factory default settings. Setup the Chromebook as new and check connecting to Wifi. This should certainly fix this issue. 

     :) If you think I've answered your question, please hit the Accept Answer:)