acer service center

minhaus
minhaus Member Posts: 1 New User
edited November 2023 in 2020 Archives
my 4 month old Acer swift 1 is not working. It is completely dead: lights are on but no display, no response, no light blinking. Where can I bring it for service?

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi!!

    minhaus 

    In order to help you better in this issue, I request you to please share the exact complete model # of your computer. 

    As a work around, please try performing Power Drain by following the steps below:-

    1. Turn off the laptop completely and ensure nothing is connected to laptop. 
    2. Flip the laptop up side down. 
    3. Look for battery reset pin hole. As I am not sure about your laptop model, I do not know whether it comes with battery reset pin hole or not.
    4. If you find one, insert a suitable tool like paper clip or pin or needle to the pin hole and hold it for 30 seconds. 
    5. Then flip the computer and try powering it on. 

    This might help you in getting the screen back. Please post back the result. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • billsey
    billsey ACE Posts: 34,273 Trailblazer
    Service locations and process differ based on your locale. Where are you located? Typically you start the process by contacting Acer support through the Acer website for your country.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.